**Moved from today due to illness. Apologies** Most businesses know they have repetitive tasks, manual workflows, and administrative bottlenecks - but few know where to start when it comes to automation. In this practical introductory session, we'll explore how modern businesses are using AI, workflow automation, and intelligent agents to streamline operations, reduce costs, and free up teams to focus on higher-value work. You'll learn how to identify the best automation opportunities within your organisation, map existing processes, and build a roadmap for implementing automation without disrupting your business. We'll also demonstrate real-world examples of automated sales, marketing, customer service, finance, and operational workflows that are delivering measurable results today. Whether you're a business owner, manager, operations leader, or technology professional, this session will provide a clear framework for turning automation from a buzzword into a competitive advantage. ### What You'll Learn * Where automation delivers the biggest business impact * How to identify and prioritise processes for automation * The difference between traditional automation, AI, and intelligent automation * Common automation mistakes and how to avoid them * Real-world case studies and live demonstrations * A practical roadmap for getting started immediately ### Who Should Attend Business owners, founders, directors, operations leaders, department heads, and anyone interested in making their organisation more efficient through intelligent automation.
