User Experience (UX) Design Fundamentals Course

Great UX design shapes how people experience the digital world — from apps and websites to online services and everyday products. In this hands-on, one-day UX Design Fundamentals Course, you’ll explore the core principles, tools, and processes used by UX designers to create experiences that are intuitive, accessible, and genuinely useful. Designed for beginners, career-switchers, creatives, and curious problem-solvers alike, this workshop introduces the practical foundations of UX design through a mix of short explainers, collaborative activities, and hands-on exercises. You’ll learn how UX designers research user needs, map customer journeys, generate ideas, sketch wireframes, prototype solutions, and test designs for usability. Working from a realistic design brief, you’ll practise the same methods used by UX teams across digital agencies, start-ups, and product teams — building confidence in design thinking while developing a practical understanding of the UX process from research to prototype. By the end of the workshop, you’ll walk away with a small portfolio-ready project, a stronger understanding of UX principles, and a clearer sense of how user-centred design shapes the products and services we use every day. Course content By the end of this UX Design Fundamentals course, you will have explored concepts and techniques such as: Understanding the UX design process and how it relates to product, UI, and service design Planning and conducting lightweight user research using interviews, observations, and surveys Synthesising research findings into personas, problem statements, and user journeys Generating and prioritising ideas using structured ideation methods and information architecture basics Creating low-fidelity wireframes and simple prototypes to demonstrate user flows Running basic usability tests and identifying opportunities for improvement Applying accessibility and inclusive design principles to common digital experiences