
Workshops
Zero-Churn Utopia: Is It Possible to Engineer the Customer Journey to Eliminate Unwanted Downgrades and Cancellations?
About the event
This event explores the feasibility of creating a zero-churn utopia by engineering the customer journey. It aims to eliminate unwanted downgrades and cancellations through strategic planning. The session takes place at BHIVE Workspace MG Road and is provided by Luma.

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